Work from the Master Inbox

The Master Inbox brings conversations from the workspace mailboxes into one place.

  1. Start in Smart inbox

    Smart inbox shows reply threads from your workspace leads and excludes WarmUp traffic. It is the fastest view for campaign responses.

  2. Change the conversation filter when needed

    All non-WarmUp shows every conversation except WarmUp traffic. Show all messages includes every available message, including WarmUp.

  3. Narrow the list

    Use mailbox, subject, unread, and mailbox-tag filters to find the conversation you need.

  4. Read, reply, and tag

    Open a conversation to review its messages, reply from the mailbox, mark it read or unread, archive it, and tag a reply when appropriate.