Leads and lists

Manage the Do Not Contact list

The Blacklist / Do Not Contact area is the workspace suppression list for contacts who should not receive campaign messages.

1. Add a contact

   Open Blacklist / Do Not Contact and add the email address you want to suppress.

2. Review imported or reply-driven exclusions

   Use the list to confirm contacts that should not receive campaign activity, including people who asked not to be contacted.

3. Remove only when appropriate

   Remove an address only after confirming that it is safe to contact again and that the request was not an unsubscribe.